We’ve got your back

with SmartCare for ClickShare, the service package for smart wireless room technology

Contact us for more information →

What is SmartCare?

SmartCare is a free service package included in the purchase of every ClickShare Conference and Present unit. It provides your company with budget predictability, swift hardware replacement and expert support for 5 years.

What’s included in SmartCare?

5 year coverage:

  • Extended hardware coverage
  • Quarterly software upgrades
  • No unexpected replacement costs

Increased service levels

  • First responses from our helpdesk
  • Access to the online knowledge base
  • Next-business day express shipments to get replacement hardware on-site faster via a Barco authorised partners
  • Priority access to experienced product specialists via a Barco authorised partners

5 year analytics and insights subscription via XMS Cloud

For the IT manager

ClickShare, wireless room technology, is the perfect fit for your enterprise. And we always have your back. Here’s why:

Better ROI. Safeguard your investment at a predictable cost

Peace of mind & reduced downtime in case of defect

Guaranteed best user experience through the entire product lifetime

How to get SmartCare in 3 steps?

Activate SmartCare for a ClickShare unit at any time within 6 months of the purchase.

  1. Access XMS Cloud via XMS.cloud.barco, log into your account or create one
  2. Register the unit on the XMS Cloud platform
  3. SmartCare is activated! And we have your back!

If the SmartCare package is not activated on time, a standard warranty of 1 year will apply.

XMS Cloud

Manage, monitor and maintain your ClickShare units easily in XMS Cloud, a free, must-have device management tool for IT managers.

More about XMS Cloud

Works with the best

Match ClickShare with a large selection of meeting room solutions of by global brands and partners for better video conferencing.

As simple as 1,2,3...

With a revolutionary set of intent-based features for a better meeting flow, ClickShare makes running hybrid meetings from the laptop so simple.

Contact us to find the best ClickShare & Smartcare solution for your company

Whitwam Ltd.

Whitwam Ltd, 2 Moorside Business Park, Moorside Road

SO23 7RX Winchester